Terms of Service

CallPayNow provides software that helps independent consultants and professionals create paid consultation booking flows.

By accessing or using the platform, you agree to these Terms and any policies referenced here.

CallPayNow provides software infrastructure that enables independent professionals to create consultation pages, accept bookings, and connect secure payment workflows.

Professionals define, price, and deliver their own professional services.

Clients purchase professional services offered by those professionals through the operational workflow made available on the platform.

Payment processing and payout infrastructure are provided by Stripe and are governed by Stripe's applicable contractual terms.

CallPayNow provides the technical infrastructure supporting these operational interactions but does not itself deliver the professional services offered by consultants.

You must provide accurate information and keep your account secure.

We may refuse, suspend, or limit accounts where information is inaccurate, incomplete, high-risk, or non-compliant.

Payments are processed through Stripe payment infrastructure. Payment processing, compliance verification, payouts and related financial operations are performed according to Stripe's applicable services and contractual terms.

By using payment features, you agree to Stripe’s applicable terms and authorize Stripe to process payments, payouts, refunds, disputes, fees, and compliance checks.

CallPayNow does not hold client funds and does not store full payment card details.

Platform fees exclude applicable taxes unless stated otherwise.

VAT, GST, sales tax, or similar taxes may be added where legally required.

Consultants remain responsible for income tax, VAT obligations on their own services, invoicing obligations, and local declarations.

CallPayNow does not provide tax, accounting, or legal advice. You should consult qualified advisors for your jurisdiction.

Consultants are responsible for defining, describing, pricing and delivering their own professional services in compliance with applicable laws and professional obligations.

Consultants are responsible for setting lawful cancellation, refund, and service delivery rules for their clients.

Clients must provide accurate booking information, pay required fees, attend scheduled sessions, and respect consultant policies and applicable law.

Refund and cancellation rules are primarily defined by each consultant and must comply with applicable law.

Consumer rights may override consultant-defined rules in some jurisdictions.

Delivered consultations may become non-refundable where permitted by local law, especially once the service has been fully performed.

Approved refunds are processed through Stripe and processing times may vary.

Chargebacks, payment disputes, and fraud reviews may affect payouts, trigger account review, or create temporary holds.

Consultants may bear liability for chargebacks, dispute fees, refunds, or negative balances depending on Stripe’s decision and applicable rules.

Stripe may request verification, delay payouts, suspend transfers, freeze balances, impose reserves, or restrict accounts under compliance or risk review.

CallPayNow is not liable for decisions made by Stripe or other third-party payment processors.

You may not use CallPayNow for illegal services, fraud, deception, harassment, regulated services without authorization, payment abuse, off-platform fee avoidance, or activities prohibited by Stripe or applicable law.

We may suspend or terminate accounts and report activity to payment providers or authorities where required.

Prohibited or restricted categories may include illegal services, adult services or content, gambling, sanctioned activity, deceptive schemes, unlicensed financial services, unlicensed medical services, prohibited crypto or payment schemes, activities restricted by Stripe, fraud or abusive coaching scams, and misleading earnings claims.

CallPayNow may reject onboarding, suspend access, require review, request documentation, or apply compliance holds where risk, restricted activity, or policy violations are suspected.

CallPayNow may experience maintenance, temporary outages, infrastructure interruptions, payment processor interruptions, email provider interruptions, or third-party API interruptions.

We do not guarantee uninterrupted availability.

Features may change, be suspended, updated, or removed.

CallPayNow does not guarantee bookings, revenue, client attendance, payment approval, payout timing, or business outcomes.

To the maximum extent permitted by law, CallPayNow is not liable for indirect losses, lost revenue, consultant-client disputes, payment processor decisions, chargebacks, payout delays, or service outcomes.

We may suspend, restrict, or terminate access if these Terms are violated, risk is elevated, payment compliance fails, or continued access may harm users, clients, Stripe, or CallPayNow.

We may update these Terms or referenced policies. Continued use after updates means acceptance of the updated terms.

Until formal legal entity activation, the contractual documentation governing your service relationship will specify the applicable law.

Formal legal entity details will be provided in applicable contractual documentation once activated.

Legal contact: support@callpaynow.com

Questions: support@callpaynow.com

© 2026 CallPayNow